Privacy Policy

Last updated: January 1, 2025  |  Effective Date: January 1, 2025

Rudram Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website www.rudrams.com or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and company name when you submit our contact or inquiry forms.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically via server logs and analytics tools.
• Communication Data: Any messages or correspondence you send to us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services.
• Send you project updates, proposals and invoices.
• Improve our website, services and user experience.
• Comply with legal obligations.
• Send periodic emails with your consent (you may opt out at any time).

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features.

4. Sharing of Information

We do not sell, trade or rent your personal information to third parties. We may share your information with trusted third-party service providers (such as email platforms, analytics providers and hosting services) who assist us in operating our website and conducting our business, subject to confidentiality obligations.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of internet transmission is 100% secure.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Project-related data is typically retained for 3 years after project completion.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at info@rudrams.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@rudrams.com
• Phone: +91 88309 00101
• Address: Nashik, Maharashtra, India – 422001